Do You Know A Future Heathrow Engineer?
The Heathrow Engineering Apprenticeships scheme is open for applications and will close on 30th April 2018.
• Closing date for Applications – 30 April 2018
• Fixed Term
• Band TR3-15
Heathrow is the UK’s premier international airport and one of the world’s major hub airports, flying people for business, tourism and to visit friends and relatives around the world.
They provide the facilities and services for over 80 airlines flying around 75 million passengers a year to over 180 destinations worldwide and play an important economic role connecting the whole of the UK to global growth.
As one of the largest single site employers there are over 76,000 people working at Heathrow, for over 400 companies, working together to achieve their vision of giving passengers the best airport service in the world.
Heathrow is like a small city – fast moving, diverse, forward thinking – right at the heart of the nation’s global connections and with a world of opportunity.
Job Overview
This job provides an opportunity to join a high performing team responsible for maintaining the critical engineering infrastructure at Heathrow Airport. The 4 year scheme provides you with comprehensive EAL accredited NVQs at both level 2 and 3 in General Engineering and Engineering Maintenance. The Apprenticeship Scheme has been running since 1977 and is responsible for providing a large number of our technician and engineering management workforce.
Further advantages of joining this world leading airport operator result in you being trained to a high level of competence with an accredited NVQ and further education opportunities including ONC, HNC and B Eng Foundation Degree.
You must be a committed, keen and driven person willing to learn in a structured environment whilst being responsible and self-motivated to complete the portfolio of evidence and course work required.
Principal Accountabilities
• To achieve deadlines and standards set by both LHR Airports Ltd and the associated learning institutions through regular attendance and assessment, taking responsibility for own self development and setting goals in order to obtain the Advanced Modern Apprenticeship and related Health and Safety qualifications
• To be a team player, able to work with successfully with others at all levels demonstrating effective two way communication skills with peers, managers and customers. To seek assistance from peers and managers when required
• Be prepared to accept feedback about personal strengths and development needs in order to improve. To be dedicated to long- term learning, displaying commitment and enthusiasm, maintaining flexibility and a positive outlook at all times
• Ensure compliance with company Health and Safety Policies and legislation and taking personal accountability for employing safe working practices to minimise risk to self, work colleagues and customers
• Develop effective problem solving skills and an ability to complete tasks using established systems. To be innovative, tackling the problems or tasks from different perspectives
Qualifications and Experience
• GCSE Grade B (6) or higher in Maths. 3 GCSE Grade C (5) or above in Science, English and another subject or NVQ or Further Education equivalent in a science or engineering discipline
• Evidence/experience of working in a team
Business Behaviours
Deliver results
• Works to high standards; takes real pride in doing a good job.
• Understands key goals/ standards/procedures & follows them properly.
• Works efficiently – balances pace with quality of output.
• Takes the job seriously: is punctual; meets deadlines; keeps a good attendance record.
• Takes responsibility for making decisions and getting things done
Put Passengers & Customers First
• Takes a pride in delivering high levels of passenger/ customer service.
• Understands the standards for good customer service and follows them.
• Regularly thinks ‘how would I like this if I were in the passenger’s shoes?
• Takes an interest in passenger/ customer feedback.
• Makes constructive suggestions to improve the standard and quality of service
Work together
• Takes a pride in delivering high levels of passenger/ customer service.
• Understands the standards for good customer service and follows them.
Continuous improvement
• Open to new approaches and ideas – agrees to give them a try.
• Asks constructive questions about why things are done in a certain way.
• Confident to challenge when something is wrong/ not working properly.
• Uses own experience of a process to suggest practical improvements.
Heathrow’s plans are ambitious ones. And their people equally so. That’s why they recognise and value the contribution that everyone makes. In return they offer great benefits. These include their employee assistance programme, pension, healthcare and travel offers, plus a wide range of development opportunities to take your career further.