Trading Standards Newsletter

Common frauds that students are experiencing today can range from the more recognisable face-to-face fraud to those carried out by someone anonymously online. Advances in technology enable you to carry out daily tasks more easily, but can be frequently exploited by fraudsters interested in your personal information and money.


Digital switchover scams

Criminals are exploiting the analogue to digital switchover to scam vulnerable residents who use health care telephony devices into giving out personal information such as bank details.


Remote access scams

The victim is contacted by phone by someone claiming to be from a known business. They’ll then convince you to install software that enables them to have remote access to their computer.


Fake RAAC surveys

Katherine Hart, lead officer for doorstep crimes, scams and consumer vulnerability at the Chartered Trading Standards Institute, said that she had seen an increase in people claiming to be experts on reinforced autoclaved aerated concrete turning up on doorsteps and charging hundreds of pounds to check properties


Single use plastics

From 1 October 2023 businesses must no longer supply, sell or offer certain single-use plastic items in England. This includes plates, bowls, trays, containers, cutlery and balloon sticks. 
After this date you can report businesses that continue to use these to Trading Standards via 0808 223 1133


Macmillan charity

This week staff met for a picnic / Macmillan Coffee Morning to raise money. We’re pleased to say that nearly £150 was donated, and as we were over-enthusiastic with our baking, the left over cake was donated to some of our elderly residents.


Halifax scam emails

These messages appear to come from ‘Halifax’, but the scammers used convincing Halifax branding and claimed to be asking customers to ‘refresh their contact details’ as an extra security measure, inviting them to click a link provided to do so.


!! Recalls and Alerts !!

All the food recalls, allergy alerts, product recalls and safety alerts in one handy place!

Recent notices include items from Asda, The Range and Amazon.


We all have that moment when ….
Take the scams awareness training online



3 Oct – Scams drop in at Marlow library
4 Oct – Older people’s health & wellbeing day at Chalfont St Peter
5 Oct – Scams awareness talk at the Ladies Group in Chesham
7 Oct – Age Concern community centre scams talk in Buckingham
11 Oct – Methodist Homes Lunch scams talk
17 Oct – Scams Awareness & staying safe at Halloween webinar
19 Oct – Chiltern Voice Radio
24 Oct – ScamChampion webinar

CONSUMER ADVICE: 0808 223 1133
BUSINESS ADVICE: 0300 123 2329
Contact us
You can contact us through: 
0300 123 2329 or email
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