Why small business owners should move their business communications to the cloud

How a Cloud-Based Solution Could Benefit Your Business

As more and more start-ups embrace a flexible approach to working, the cloud can ensure that your team never misses a call, email or potential lead again…

In recent years, the advancement of digital technology has driven business practice through some pretty seismic shifts. And thanks to developments in smartphones, cloud tech and other portable devices and apps, it’s now possible to run an entire business empire from the palm of your hand.

With the rising prices of office space, many of the UK’s small business owners are embracing the opportunities offered by this technology – choosing the more affordable, flexible and low-risk option of running the business remotely from home, a co-work space or a local wi-fi hotspot.

This is simple enough if you’re a lone wolf, but as your business grows and you hire more remote staff, you’ll need to obtain a secure and reliable system through which to communicate and share information with them across multiple locations.

You’ll also need to think about your clients: if your team is spread across the country, how can you ensure that all customer phone calls are answered, and by the right person for each query? As a small business, you can’t afford to miss – or mess up – calls; it could potentially cost you business.

Even if your staff aren’t remote, a cloud-based communications system for smoothly directing calls to particular team members, and enabling access to send emails and collaborate on email calendars, will have huge benefits – and save you money.

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